The outrage around Ludlow Hospital

The real scandal around Ludlow Hospital is that an NHS Hospital relies on charitable donations to buy something as basic as an ECG machine.

The decision of the Chief Executive of Shropshire Community NHS, Jan Ditheridge, to refuse to accept a charitable donation to allow Ludlow hospital to get an ECG machine for use by outpatients has been met by outrage. On social media, people from Ludlow are almost unanimous in condemning the decision, and there has been a similar response from the national media.

Shropshire Defend Our NHS has been asked to make a statement on the issue.

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“The health outcomes, whether they’re better or worse, will be on your shoulders”

That was the comment at the end of the Joint CCG Future Fit meeting from Dr Julia Buckley, a councillor from Bridgnorth. From the glum faces of the CCG members sitting at the top table, they have no confidence at all that health outcomes will be better under the Future Fit regime they voted for this evening. They looked miserable and at times they looked scared.

They voted unanimously, and with no real discussion between CCG members, to go to public consultation with a ‘preferred option’ of closing the A&E, the Women’s and Children’s Centre, and acute care at Telford, and closing Planned Care at Shrewsbury. That was their preferred option, but not the preferred option from the 100 members of the public who were also in attendance. There was very little support for the top table’s option; muted applause for speakers who argued to keep the A&E at Telford and close it at Shrewsbury; and loud applause and cheers for the contributions calling for both A&Es, both hospitals, and for decent community services instead of the current cuts.

There were a few stunning evasions – and a few stunning admissions as well.

The evasions: in his introduction, Telford and Wrekin Accountable Officer David Evans worked hard to give the impression that Future Fit had been given a clean bill of health in an independent review carried out by KPMG. He devoted a single low-key sentence, in the middle of the presentation, to the great gaping holes identified by KPMG. David said ‘There were some minor points that it (the review) came up with: one was around the clarity around the funding availability and affordability and assurance around the proposed funding for the programme; one was around community models to address community and planned care…’

These are not, by any standards, ‘minor points’. The independent review actually said ‘It is essential that progress is made against each of these issues before the programme moves forward to public consultation and a decision-making business case’[1]. To describe these as ‘minor points’ is misleading in the extreme.

The Joint Committee has just voted to progress Future Fit when they haven’t a clue where the money is going to come from or whether or not the scheme is actually affordable. Frighteningly, hospital trust SaTH is talking in terms of a PFI-style deal, locking the NHS into an expensive 25 or 30 year contract – to pay for shiny new hospital buildings at the precise time that care is being moved out of hospitals into community settings. This makes no sense at all.

And the lack of solutions around community services is equally frightening. The review report said, ‘it is currently not yet clear how the local health economy will execute its community reconfiguration, nor how this will be funded’ – but this means that 30% of care is being moved out of acute hospital settings, when no one has any idea what will happen to those patients.

Those two facts alone mean that approval of Future Fit was a negligent decision. The independent review said it was essential to make progress on these things before public consultation takes place. That recommendation from the independent review was completely ignored.

The admissions were equally astonishing.

Health bosses have always claimed that closing an A&E and downgrading a hospital will miraculously solve staffing problems. This evening they changed their minds. Telford and Wrekin CCG member Geoff Braden commented on the ‘assumption’ that going to a single site would resolve the staffing issue, and asked ‘… what we need to do to assure is that the single site will provide us with a resolution’. Telford and Wrekin Accountable Officer David Evans replied ‘I don’t think moving to a single site necessarily resolves all the workforce problems’. He felt it would make it easier having staff in one place where they could support and mentor one another, but his main conclusion was ‘I think we need to look at the workforce model in a different way’ (without actually explaining what that was). Jo Leahy, at the end of the meeting, said ‘We’ve got to be really innovative about workforce’. Other Committee members shared concerns about the national shortage of consultants – and nobody expressed any belief that a single A&E or single acute site would end SaTH’s recruitment problems. In a two hour meeting, the claimed main reason for Future Fit disappeared in a puff of smoke.

The Committee recognised that Future Fit will put extra pressure on the ambulance service, and acknowledged that the ambulance service isn’t up to scratch now. It’s all right, though. Dr Jo Leahy, Chair of Telford and Wrekin CCG, explained ‘We’re going to require the ambulance service, including the Welsh ambulance service, to really up their game in terms of response times’. Meeting Chair Simon Brake commented that there were no plans to change the configuration of the ambulance service or the amount of finance they get. It’s hard to see how these improvements will come about. Sylvia Jones, a member of the public, commented on the recent two hour wait for an ambulance to attend a young man with head injuries following a motorbike accident. This is a service that is just not working. Wishful thinking will not resolve the problems with the ambulance service; it needs money.

And on Outpatient appointments and Diagnostics – who knows what’s happening, because the story keeps changing! SaTH’s December 2016 Outline Business Case states that Outpatients and Diagnostics will be available at both sites. Tonight, David Evans listed services to be offered at each site – and listed Outpatients and Diagnostics only at the Planned Care site. If he’s right, that means extraordinarily lengthy journeys for Shropshire patients to access very routine care. If he’s wrong, it’s a mistake that needs to be corrected.

We’ve always been told that Future Fit is about great care for everyone. Tonight, we heard the admission – for the first time in public – that there will be losers. David Evans summed up the debate by claiming a benefit for most people ‘while recognising of course that for some parts of the population there would be a disadvantage’. He went on to advise the Committee that ‘one of the founding principles was to try and make a decision based on the basis of the greatest good for the majority’. David Evans is completely wrong. The founding principles of the NHS are about comprehensive healthcare and universal healthcare – about all healthcare being available to all people. Tonight, David Evans reversed the ethos of the NHS, and CCG members voted with him. It’s no wonder that members of the public responded with real anger.

There were some powerful contributions from members of the public, including Councillor Julian Dean speaking for Shropshire, Telford and Wrekin Defend Our NHS; Sylvia Jones from Clunton Parish Council; and Dr Julia Buckley, a Bridgnorth Councillor.

Councillor Julian Dean said, to cheers, that the current plans are like ‘driving into Mordor and all the wheels have come off your vehicle’. He listed everything that has gone missing from the original Future Fit plans for community care: urgent care centres around the county, now dropped; extra money for community services, now gone; a crisis for community hospitals; a crisis for the ambulance service; a crisis for Shropdoc.

Councillor Dean spoke too of the £135 million cuts to NHS spending in the local Sustainability and Transformation Plan. He made a really key point – that ‘people shouldn’t be left fighting over the scraps, whether it should be Telford or Shrewsbury, because it should of course be both’. He urged the Committee to ‘go back and fight for more money, and to get our MPs to do the same’. It was just not fair with elderly people in Shropshire and deprived people in Telford that our area got so little funding.

Sylvia Jones particularly highlighted the concerns of rural communities – including abandoning the plans for rural urgent care centres, the threats to community hospital beds, and to Minor Injuries Units. Independent Committee member Dr Tabitha Randell had spoken in glowing terms about the potential to use Midwife Led Units. Sylvia pointed out ‘MLUs would be wonderful if we had them but let’s not forget they’ve been closed for 6 months, and in the last few weeks two babies have been born without midwife supervision’. On Shropdoc, Sylvia said ‘Shropdoc is under threat because of underfunding. It’s a brilliant award winning service but you’re not funding it properly’. Again, there was massive applause and cheering.

Dr Julia Buckley was the final speaker of the evening. She too drew attention to the closure of MLUs, saying ‘It is disingenuous for you to tell us in this review that you rely on the outreach from those units when you separately will be asked if you should keep them closed in the future’. She called for the CCGs to be honest and transparent with the public. She pointed out an uncomfortable fact that no one else had mentioned: ‘You are working to the assumption that when the second A&E is downgraded that somehow 65% of A&E admissions will evaporate. That’s not realistic’.

There was one thing Dr Buckley said that drew probably the biggest cheer of the evening: ‘I’m not going to say it’s unfair and fight against other councillors… because who here could say that a life in one town is worth any more than a life in another town’. It’s a basic statement of principle – but there is a danger of this being forgotten. She added that consultation must include the option of retaining both A&Es, not as ‘no change’ but under a different structure.

After Thursday’s meeting, three things are clear:

  • Future Fit remains a desperately troubled project
  • The public does not support the decisions of health bosses
  • The fight for two A&Es, two hospital, and a properly funded NHS goes on

[1] Page 10 KPMG Independent Review, Appendix 2 of meeting paperwork

A video recording of the full meeting is here.

Future Fit: Stumbling towards disaster

10th August: The date health bosses take a decisive step towards the dismantling of the local NHS. Please look out for details of the meeting that will take the decisions on cuts and closures.

The Future Fit ‘Programme Board’ – meeting in secret – will decide today (Monday 31st July) which A&E to close down and which hospital to downgrade. The outcome is set to be made public on Thursday 3rd August.

On Thursday 10th August, a joint committee from our two NHS ‘Clinical Commissioning Groups’ will meet in public. Health bosses intend that this committee will endorse the closure plans. Are you free on 10th August? We don’t at this stage know the time or place of the meeting. What we do know is that this is OUR NHS, and we’re up against people who are destroying it. We need to tell them how strongly we disagree with what they’re doing. Continue reading

“I think I live on a different planet to you. It’s called rural Shropshire.”

That was the comment from one member of the public at SaTH’s Board meeting on 29th June. It’s all too clear that health bosses haven’t got a clue about the needs of rural areas.

The meeting nodded through a disgraceful paper – a plan to close the three rural maternity units – Oswestry, Bridgnorth, and Ludlow – for the next 24 weeks. This is apparently in order to do a favour for mothers in rural areas, because ‘regular temporary disruption of services is disruptive’. We’ve been telling them that – and that the closures are massively unsafe!

The proposals leave women forced to travel to Shrewsbury or Telford, and with local antenatal and postnatal care reduced from a 24/7 service to a daytime only 9 to 5 service. Inpatient postnatal care is immediately lost. Women can supposedly opt for a home birth – but campaigners already know of women being told this isn’t an option because there aren’t enough midwives, while (after a Ludlow woman recently waited 2 ½ hours for a midwife to attend her home birth) others will be reluctant to take the risk. The future for the Units after the 24 week closure remains unclear.

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Our Hospital Trust: Losing the Plot, and Gambling with Lives

When something goes wrong in the NHS, there’s a need for healthcare providers to say ‘What happened, and how can we make sure it never happens again?’

Our hospital trust, SaTH, doesn’t work like that. When they fail, the response seems to be a defensive one, a knee jerk response of ‘Well, nothing happened, and even it did, it wasn’t our fault’. It’s dangerous, because it prevents learning, and it places lives at risk.



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In your constituency, what are Parliamentary candidates saying about the NHS?

Click here to find out:

A recent Shropshire Star poll showed that the NHS was, by a very big margin, the single most important election issue for Shropshire and Telford and Wrekin voters.

It’s no wonder. Nationally the NHS and social care are at a tipping point. Targets for cancer care, ambulance response times, and A&E treatment are being missed. Waiting lists for planned surgery are rising inexorably. There aren’t enough doctors, nurses or other staff. There aren’t enough beds. The gaps in social care reinforce the NHS crisis, and leave a growing number of people without the support they need. The Health Select Committee and independent NHS think tanks such as the King’s Fund and the Nuffield Trust have highlighted the funding crisis in the NHS, and the way this is now affecting patient care.

In Shropshire, things are, if anything, even worse. Our area is grotesquely underfunded, getting the 6th lowest level of funding in the whole country – despite above average health need. Telford and Wrekin people face the loss of the A&E and Women’s and Children’s Centre. The remaining A&E will have capacity reduced by a shocking 60% – a direct route to chaos, given that our two A&Es couldn’t cope between them this winter. Rationing and cuts are already affecting hip and knee replacement surgery, mental health services, and referrals for specialist care. In Shropshire, social care cuts have been devastating for frail elderly people, people with learning disabilities, and people with mental health problems.

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Babies die – but no accountability

Thursday’s Board meeting of SaTH, our local hospital organisation, was downright bizarre. They closed most of the building where the meeting was held. Members of the public were greeted by security guards on our way in, and taken to a separate room to wait. Our bags were searched as we entered the building. Anyone visiting the toilet was carefully watched, with a security guard waiting outside. Three security guards sat around the sides of the room throughout the meeting. They were pleasant individuals and somewhat embarrassed – but it all felt closer to a high security prison than a public Board meeting. According to NHS England, the ‘purpose of NHS boards is to govern effectively, and in so doing build patient, public and stakeholder confidence that their health and healthcare is in safe hands’. Our Board’s approach to building confidence now seems to be to regard the public with hostility and suspicion.

There may be a reason for their fear. We believe they were trying to keep quiet about a series of avoidable deaths in local maternity services – and the truth about those deaths is now starting to emerge. In February, Secretary of State Jeremy Hunt ordered a review into a cluster of baby deaths in Shropshire. That review is now looking at the deaths of fifteen babies and three mothers. At least seven baby deaths between September 2014 and May 2016 have already been shown to be avoidable – they simply should not have happened.

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